Appointment Executive.

Appointment Executive

Location: Letchworth
Salary: £25,000 basic commission (OTE £35,000)
Job Type: Full Time, permanent

Appointment Executive – About our client:
Our client is a well-established provider of bespoke mobility products, delivering high-quality solutions to customers across the UK. They pride themselves on exceptional customer service and are seeking an Appointment Executive to join their busy, supportive bookings team. This is a B2B-focused role, ideal for someone confident making outbound calls and building relationships with clients.

Appointment Executive – Details:

• Monday to Thursday 08:30–17:00, Friday 08:30–15:00

• £25,000 basic salary

• Commission structure taking your on-target earnings to £35,000

• Monthly reward scheme – up to £400 extra per month based on team targets

• On-site parking

• Potential option to move to part time after initial period

• Friendly, team-focused working environment with regular events

Appointment Executive – Responsibilities:

• Making high-volume outbound calls to existing and potential business customers to book appointments and demos

• Handling inbound enquiries and follow-up calls

• Asking targeted questions to qualify customer interest and suitability

• Building rapport and maintaining strong client relationships

• Managing diaries and appointment schedules accurately

• Achieving personal and team KPIs and targets

• Keeping CRM systems up to date with accurate customer details and outcomes

Appointment Executive – What We’re Looking For:

• Confident communicator with excellent rapport-building skills over the phone

• Strong customer service focus with a professional, personable approach

• Experience working in target- or KPI-driven environments

• Resilient and able to handle high volumes of rejection positively

• Comfortable using Microsoft Office and internal CRM systems

• Motivated, proactive, and results-oriented

If you are interested in this role, please apply today with your CV.

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Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency/business. Your application will be considered in competition with others, and we will contact you within 3 working days.

Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract, and permanent placements. To stay updated with our recruitment activity, like us on Facebook, follow us on Instagram, and sign up for free email job alerts on our website.