Aftersales Technical Support Specialist.

Role: Aftersales Technical Support Specialist

Location: Biggleswade

Hours: Full time

Salary: £22,000

An excellent opportunity has now arisen for a Aftersales Technical Support Specialist to join a fast growing business.

Who are we?

Our client is a leader in their field, always striving to provide exceptinal service. This is an opportunity to join their Technical Department. 

Benefits:

• 20 days annual leave bank holidays
• Christmas closure
• Pension
• Free drinks and snacks
• Eatly finish on Fridays

Role overview:

• Handle phone inquiries and provide valuable technical guidance to our customers.
• Efficiently manage incoming emails, addressing spare parts orders and resolving technical queries promptly.
• Accurately pick and pack spare parts, process customer orders, ensuring timely delivery.
• Contribute to the preparation and packing for trade and consumer shows held throughout the year.
• Assist with product reworks and support the technical team when required, including hands-on product repair.

What we would like from you:

• Exhibit a courteous and professional telephone manner and have experience in customer interactions.
• Demonstrate a good understanding of technical concepts and be comfortable using basic hand tools.
• Basic knowledge of Microsoft software and good written English skills.
• Capability to handle multiple tasks and adapt to changing priorities.
• Excellent customer service skills to interact professionally with customers regularly.

If interested in this role, please apply below.

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract and permanent placements.  In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website.