Customer Service Administrator.

Role: Customer Service Administrator  

Location: Hertford

Hours: Monday to Friday, 8:00am – 17:00pm

Salary: £12.82 - £14.88 an hour, weekly pay

Temporary with the opportunity to go permanent

Immediate Start

An excellent opportunity has now arisen for an experienced Customer Service Administrator to join a busy, fast-paced client based in Hertford

Duties of a Customer Service Administrator:

• Manage and update jobs, workflows, reports, and client portals within company systems.
• Schedule, re-schedule, and coordinate engineer appointments, including resident/caretaker liaison and parking arrangements.
• Upload asbestos reports, interpret engineers’ notes, and ensure accurate record-keeping.
• Deliver excellent customer service while liaising with office staff, supervisors, and clients to resolve queries.
• Support business improvements, meet KPIs, complete training, and handle ad-hoc duties as required.

What we would like from you:

• Previous experience within Administration
• Excellent knowledge of Microsoft Packages; Word, Excel and Powerpoint
• Confident communication skills
• Attention to detail
• Highly organised
• Proactive and ability to work in a fast pace environment

If you are interested in this role, please apply below with your most recent CV.

WGCCOMMPERM

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