Scheduler.

Scheduler

Location: Hertford

Salary: £23,000 per annum

Hours: Full-time, Permanent (8:30 am to 5:30 pm, Monday to Friday)

Our Hertford based client are looking for a Scheduler to join their team on a permanent basis.

If you are passionate about delivering exceptional customer service, fostering strong client relationships, and contributing to a dynamic team, this Scheduler position is the perfect fit for you.

Benefits:

• Company pension scheme
• 21 days of annual leave (rising to 25 days based on loyalty of service) plus UK bank holidays
• Extra annual leave day for your birthday
• Employee Assistance Provision
• Health and Wellbeing rewards from Yu-Life
• Virtual GP access
• Life Assurance
• Free on-site parking
• Employee of the month awards
• Friendly and supportive team
• Planned social events (company and team)

Key Responsibilities:

• Provide exceptional client service and effectively manage enquiries
• Maintain client relationships to ensure retention
• Process service requests with efficiency
• Plan and oversee Field Service workload
• Utilise automated software for data management
• Assist in various billing processes
• Implement new, efficiency-focused billing methods
• Generate client performance reports
• Occasionally engage in client visits
• Integrate technology for service enhancement
• Contribute to target-driven projects
• Manage costs within budgetary constraints
• Optimise stock levels and ensure compliance
• Support Company initiatives in Client Services
• Maintain and enhance reporting practices

Skills & Experience:

• Solid understanding of Customer Service
• Exceptional communication skills across all levels
• Proficiency in using IT skills, including company ERP systems for processing and logging requests
• Strong IT skills, including proficiency in MS Office and other applications
• Ability to follow processes successfully and deliver the required results

If you’re interested, apply today!

Think you’ve got the transferrable skills but you’re not sure? We always welcome conversations with anyone who feels their skills transfer well for our roles – just pick up the phone!

01707 377088

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days. (Should you wish to speak to one of our team, please contact the Welwyn Garden City Office).

Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract and permanent placements. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website.