IT Support.

OA are currently seeking an IT Support candidate to join our client in the Borehamwood area. 

This role will require an individual to manage support chats, calls & emails as well as being the first point of contact for technical support requests. 

Location: Borehamwood, Hertfordshire 

Hours: 9am to 5:30pm Monday to Friday - there could be some flexibility on this 

Contract: Temp or Contract (to be discussed at telephone interview stage) 

What are we looking for?!

• Proven experience in a helpdesk or technical support environment - knowledge of Google Workspace
• An individual who is a keen problem solver with a passion for excellent customer service 
• Excellent troubleshooting abilities 
• Ability to work independently as well as in a team 
• Create processes, ability to monitor IT equipment and maintain documentation 

Duties include: 

• Logging & resolving all IT issues in agreed time frame 
• Installing and configuring computer hardware, software, printers etc. 
• Invetigate software and hardware faults/issues 
• Monitor & maintain all IT equipment 
• Building & Managing relationships with all departments as well as suppliers 
• Set up new starters and train new staff
• Work on various ad-hoc projects 

If  you are interested in this role, please apply below with your most recent CV. 

BARNTEMP

By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data. 

Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.