Customer Services Executive.

Role: Customer Services Executive

Location: Bedford

Hours: 9-5 Mon to Friday

Salary: £30,000

 I am looking for a proactive customer service executive to join my clients team in Bedford.
The ideal candidate will have strong administration and customer service experience.

What’s in it for you?

• 25 days holiday plus bank holidays
• Private Medical Insurance
• Pension

What will you be doing in the role?

• Deal with queries from members via telephone and email and provide excellent customer service.
• Follow our business retention process which includes outbound calls, emails to members.
• Process member requests on our administration platforms.
• Support the Underwriting function by requesting reports, logging and allocating work items, chasing outstanding requirements and telephone support.
• Process BACS (bankers’ automated clearing system) reports daily

What we would like from you:

• Solid background in office-based customer service role
• Open, honest, adaptable and reliable
• Willingness to develop
• Good understanding of Microsoft Office
• Strong administration skills

If you are interested in this role, please apply below with your most recent CV.

BEDFORDPERM

By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data.

Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.