Leeds Studio 3, Photon House, Percy Street Leeds WD6 1AA
Customer Service 1970-01-01 This role offers a great opportunity for someone looking to expand their skill set in a dynamic and varied job role. Are you enthusiastic, friendly and do you possess a hands-on attitude? If so, then we might just be a company you would love to work OA Brand 1970-02-01

Customer Service.

£18,000-19,000 per annum

Amy Barrett
E: Amy.B@weareoa.co.uk
T: 0208 344 2337

16318000 YEAR

£18,000-19,000 per annum

GBP

temporary

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This role offers a great opportunity for someone looking to expand their skill set in a dynamic and varied job role. Are you enthusiastic, friendly and do you possess a hands-on attitude? If so, then we might just be a company you would love to work with.

Job Function:

You will be responsible for taking ownership of processing customer enquiries, orders and repairs while continuously improving customer satisfaction and account management. A key part of this role is to establish & develop excellent product and customer knowledge together with trading requirements that supports our brand values.

Key Responsibilities:

  • Building relationships with and speaking to buyers /merchandisers of retail stores.
  • Dealing with queries from end users regarding our after-care service including repair issues, product information, availability of product, stockist location.
  • Providing information relating to orders, repairs, stock situations, pricing, and product updates to your customers.
  • Pro-active in approaching these customers with sales information in order to increase/ maximise selling potential.
  • General Duties - Order processing and Invoicing, Stock updating, Administration duties including filing, photocopying.

Skills Required:

 

You will need to be computer literate in Word, Excel, and Outlook. Knowledge of Opera accounting system is desired, but not essential as training will be given.

You will need to have a positive and pro-active attitude to your work, be conscientious, willing to assist in all areas and be a team player.

Benefits:

23 Days Holiday PA (once accrued)

Company pension

Employee discount

Free on-site parking

Schedule:

Full time – Permanent

Monday – Friday: 9.00am – 5.30pm

Salary: £19,500 PA