Customer Service Executive.

Role: Customer Service Executive

Location: Stevenage

Hours: Monday to Friday, 38.5 hours a week

Salary: £27,000 - £29,000 per annum

An excellent opportunity has now arisen for an experienced Customer Service Executive to join a well established client based in Stevenage.

Duties of a Customer Service Executive: 

• Act as the key customer advocate, managing and supporting assigned accounts to ensure high standard service.
• Process and maintain sales orders, quotes, and amendments accurately and efficiently across departments.
• Liaise with Planning, Operations, and Sales to track deliveries, resolve issues, and keep customer order books up to date.
• Prepare and manage customer quotations, costed BOMs, and invoicing for RMAs and tooling services.
• Build strong customer relationships through regular communication, meetings, and proactive updates on orders and materials. 

What we would like from you: 

• Previous experience within customer service
• Good communication skills, both written and verbal
• Experience within electronic manufacturing industry
• Attention to detail
• Ability to work in a busy environment 

If you are interested in this role, please apply below with your most recent CV.

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