Customer Service Executive.

Role: Customer Service Executive
Location: Central Milton Keynes (Hybrid Working)
Hours: Full Time, Monday to Friday, 9:00am – 5:00pm (37.5 hours per week)
Salary: £14.77 per hour

?? Please Note

To be considered for this role, you must be available for an immediate start and have previous customer service experience.

The Opportunity

An excellent opportunity has arisen for a Customer Service Executive to join our client's successful team on a long-term temporary basis, with the potential to become permanent for the right person.

Our client is a well-established organisation based in Central Milton Keynes, offering a professional, supportive and collaborative working environment. This is an ideal opportunity for someone who enjoys speaking with customers, resolving queries and delivering an exceptional customer experience.

Benefits

• £14.77 per hour
• Hybrid working
• Monday to Friday office hours
• Full training provided
• Long-term temporary opportunity with the potential to become permanent

Key Responsibilities

• Handling inbound customer enquiries via telephone and email
• Providing a high level of customer service at all times
• Resolving customer queries efficiently and professionally
• Managing more complex enquiries with empathy and attention to detail
• Updating customer records accurately
• Working collaboratively with colleagues to achieve positive customer outcomes
• Following company policies, procedures and compliance requirements

What We're Looking For

• Previous experience in a customer service role
• Excellent written and verbal communication skills
• Strong problem-solving skills with excellent attention to detail
• A positive, professional and customer-focused approach
• Good IT skills and confidence using multiple systems
• The ability to work effectively in a fast-paced environment

If you're available to start immediately and feel you'd be a great fit for this opportunity, we'd love to hear from you. Please apply with your most up-to-date CV.

MKTEMP

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