Leeds Studio 3, Photon House, Percy Street Leeds MK40 2PN
Customer Service Advisor 1970-01-01 Customer Service AdvisorDo you enjoy working from home?Are you highly customer focused?OA are working with a client based in Bedford who are looking for a Customer Service Advisor to join their team.Job Purpose: Manage daily requests as part of a lar OA Brand 1970-02-01

Customer Service Advisor.

£20,000-24,000 per annum

Shaunna Richardson
E: Shaunna.r@weareoa.co.uk
T: 01234 347069

16320000 YEAR

£20,000-24,000 per annum




Customer Service Advisor

Do you enjoy working from home?

Are you highly customer focused?

OA are working with a client based in Bedford who are looking for a Customer Service Advisor to join their team.

Job Purpose: Manage daily requests as part of a larger team and report directly to the Quality Assurance lead and operations team, being a pivotal part of the product team workflow.

Benefits for you:

  • 25 days holiday
  • Bank Holidays
  • Hybrid Working (flexible)
  • Social events every quarter

Job details:

  • Monday to Friday
  • Permanent
  • £20k - £24k per annum (depending on experience)
  • Flexible working hours

Some Responsibilities for the Customer Service Advisor:

  • Logging all relevant issues and request details
  • Categorising and prioritising requests received via email and digital portal
  • Resolving requests when first contacted whenever possible, using details but simple communication
  • Communicating with customers and internal stakeholders – Keeping them informed of progress, notifying them of impending changed and incidents.


  • Excellent communication skills both verbal and written.
  • Experience of Remote Working
  • Outstanding organisation and time management skills.
  • Ability to learn new technologies and methodologies.

If you would like to discuss the Customer Service Advisor role please either apply or call Shaunna on 01234 347069.

Established in 1995, OA is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction

Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.

We hope you will apply for future roles that we advertise regularly on this website. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Twitter and sign up for free email job alerts on our website.