Leeds Studio 3, Photon House, Percy Street Leeds Array
Customer Service Advisor 2023-10-16 Customer Service Co-Ordinator Hours: 9am - 5.30pm (Fully office based)Salary: £21k - £23kLocation: Borehamwood Are you proactive, friendly and eager to excel? Our Client are in the fashion accessory and travel goods sector, renowned for representing OA Brand 2023-11-16

Customer Service Advisor.

£21,000-23,000 per annum

Polly Jones
E: polly.j@weareoa.co.uk
T: 01707377088

16321000 YEAR

£21,000-23,000 per annum




Customer Service Co-Ordinator


Hours: 9am - 5.30pm (Fully office based)

Salary: £21k - £23k

Location: Borehamwood


Are you proactive, friendly and eager to excel?


Our Client are in the fashion accessory and travel goods sector, renowned for representing internationally recognised brands and offering a full-service experience!


As a Customer Service Co-Ordinator, you will play a pivotal role in our clients team. The customer interaction in our digital age is mainly electronic making this a diverse position!



  • Manage customer enquiries, orders and repairs via email, customer portals and paperwork.
  • Keep customer databases up to date.
  • Address customer queries related to after-care service, repair issues, product details, stock availability and stockist locations.
  • Collaborate with the sales, design and warehouse teams.
  • Perform general duties including order processing, invoicing, stock updates and admin tasks.


Skills needed:

  • A positive, can-do attitude
  • Strong sense of responsibility and a team-oriented approach
  • Previous experience in a similar role is a plus, Retail experience is beneficial.
  • Attention to detail, excellent admin and organisational abilities.
  • Proficiency in Word, Excel and Outlook is essential.


If you are interested in this position, please apply direct with your CV or call Polly on 0208 344 2337.

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

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