Customer Service Advisor.

Osborne Appointments are recruiting for our client based in Elstree, Borehamwood who are looking to recruit a Customer Services Assistant to join their team.

Working Hours for a Customer Service Assistant:
Full time – Permanent
Monday – Friday: 9.00am – 5.30pm

As a Customer Service Assistant you will be responsible for taking ownership of processing customer enquiries, orders and repairs while continuously improving customer satisfaction and account management.

A key part of the Customer Service Assistant role is to establish & develop excellent product and customer knowledge together with trading requirements that supports our brand values.

Main Duties of a Customer Service Assistant:

• Building relationships with and speaking to buyers /merchandisers of retail stores.
• Dealing with queries from end users regarding our after-care service including repair issues, product information, availability of product, stockist location.
• Providing information relating to orders, repairs, stock situations, pricing, and product updates to your customers.
• Pro-active in approaching these customers with sales information in order to increase/ maximise selling potential.
• General Duties - Order processing and Invoicing, Stock updating, Administration duties including filing, photocopying.

Skills Required:

• Literate in Word, Excel, and Outlook
• Knowledge of Opera accounting system is desired, but not essential as training will be given
• Must be pro-active attitude to your work
• Must be Conscientious
• Willing to assist in all areas and be a team player

Benefits Include:

• 23 Days Holiday Bank holidays (once accrued)
• Company pension
• Employee discount
• Free on-site parking

Please Apply now if interested or contact CHLOE JAGO on 01707 377088

Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction

Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.

We hope you will apply for future roles that we advertise regularly on this website. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Twitter and sign up for free email job alerts on our website.

This vacancy is being advertised by Osborne Appointments who are acting as an employment agency / business.