Client Services Assistant.

Client Services Assistant - Central Milton Keynes – Salary £20,000-£22,000 plus benefits  - Monday to Friday

My client leads the way in providing beautiful, flexible workspaces that help businesses navigate the changing world of work & they’re expanding rapidly. 

I am looking for someone that has a great team spirit and a can-do attitude and who wants to use their experience and ideas to help them stand out.

My client offers a friendly, inclusive culture with plenty of opportunities to grow and make a difference. You can develop your talent in a flexible environment with excellent benefits, including competitive bonuses and incentive schemes, a paid day off on your birthday, and two days of volunteering a year.

You will need to be customer centric with a real desire to roll up your sleeves & get stuck in.

Summary

You’ll work as part of an onsite support team. Think of yourself as every client’s right arm because everything you do will help their business to succeed. As a Client Services Assistant, you’ll find every day is different. Here’s a taste of what you’ll do:

• Give clients and visitors a warm welcome and help them during their time with us
• Respond to enquiries and complaints professionally and efficiently 
• Manage meeting room bookings
• Set up clients’ IT requirements and resolve any issues
• Deliver all internal post and process post and courier requests
• Systems administration, including customer billing
• Maintain the workspace’s high quality with regular building inspections and equipment checks
• Monitor and order stock

Essential Skills

• As a client-facing ambassador for my client’s  brand, you must be confident and articulate.
• You’ll take pride in a professional and resilient approach to your work and act flexibly in response to each situation.
• You know the importance of customer service and how little things can make a significant difference to a client’s experience
• You’re happy working on your initiative to problem-solve and ensure the centre runs like, well, clockwork.
• Your exceptional communication skills, welcoming attitude and ability to work under pressure set you apart.
• Together with excellent teamwork and an understanding of balancing the needs of your colleagues, clients and the building, success is in your sights.

What’s in it for you

• A competitive salary and support for your social and mental wellbeing
• Competitive bonus and incentive schemes
• Opportunities to develop and progress internally
• Enhanced annual leave allowances (starting at 25 days)
• Enhanced occupational, maternity, paternity, adoption and sick pay o Company pensions
• Life assurances
• A paid day off for your birthday
• Time off for volunteering 2 days a year
• Eyecare vouchers
• 24-hour access to an Employee Assistance programme

Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction

Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.

We hope you will apply for future roles that we advertise regularly on this website. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Twitter and sign up for free email job alerts on our website.

This vacancy is being advertised by Osborne Appointments who are acting as an employment agency / business.