Leeds Studio 3, Photon House, Percy Street Leeds Array
Administrator 2023-12-05 AdministratorHatfieldMonday – Friday 08:30 – 17:30£23,000 - £24,000Do you have experience in an administrative role and enjoy working in a fast-paced environment?Are you an excellent communicator and have strong attention to detail?If so, OA are curr OA Brand 2024-01-05


£23,000-24,000 per annum

Paige Leggett
E: Paige.L@weareoa.co.uk
T: 01707 377088

16323000 YEAR

£23,000-24,000 per annum






Monday – Friday 08:30 – 17:30

£23,000 - £24,000

Do you have experience in an administrative role and enjoy working in a fast-paced environment?

Are you an excellent communicator and have strong attention to detail?

If so, OA are currently recruiting for an administrator role to join our lovely client in Hatfield.

Administrator – Benefits:

  • 21 days holiday – increasing up to 27 days after 5 years of service
  • Attendance bonus for qualifying employees
  • Pension scheme
  • Local parking

Administrator – Key Responsibilities:

  • Logging requests into the Siclops Service Management System, ensuring that call details are accurate and reflective of call types.
  • Monitoring and chasing requested information and keeping customers, service team, sales team and other relevant people informed as appropriate.
  • Escalating emerging major issues to Customer Service Supervisor and/or Service Manager.
  • Ensuring the service desk telephones are promptly answered during all working hours.
  • Receiving incoming enquiries from customers via telephone, fax, email and letter.
  • Directly answering customer enquiries, or assigning these requests to the relevant personnel who can answer, tracking the response back to the customer to ensure 100% customer satisfaction.

Administrator – Knowledge Experience:

  • Strong administration skills
  • Computer literate, preferably with experience in MS Office including Email, Outlook, Word and Excel
  • Good attention to detail and excellent time management skills
  • Excellent telephone manner and confident when dealing with customers
  • Able to work efficiently and accurately in a pressurized environment
  • Able to follow processes and work to strict timescales

If you're interested in this position, please apply with your CV online today or call us on 01707 377088!

Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction

Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.

We hope you will apply for future roles that we advertise regularly on this website. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Twitter and sign up for free email job alerts on our website.